Privacy Policy
Introduction
Welcome to Christian Joseph, where we offer premium candles and luxury home products. We are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We collect various types of personal information to provide and improve our services, including:
Personal Identification Information: Name, email address, phone number, and physical address.
Transactional Information: Purchase history, payment details, and order preferences.
Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
To Process Transactions: Complete and manage your purchases, including sending order confirmations and updates.
To Improve Our Services: Analyze trends and preferences to enhance our product offerings and user experience.
To Communicate With You: Send promotional materials, newsletters, and updates, provided you have opted-in to receive such communications.
To Ensure Security: Monitor and improve the security of our website and services.
3. Sharing Your Information
We may share your personal information with:
Service Providers: Third-party vendors who assist us with payment processing, shipping, and other operational functions.
Legal Obligations: Authorities or regulatory bodies when required by law or to protect our rights and the rights of others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to a new entity.
We do not sell or rent your personal information to third parties for their own marketing purposes without your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
Under POPIA, you have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
Objection: Object to the processing of your personal information for certain purposes.
To exercise these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and gather data about site usage. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@christianjoseph.co
Phone: +27 (71) 548 6162
Address: Fresnaye, Cape Town, Western Cape, South Africa